![]() ![]() Did you enable Offline files from the control panel?.I understand that you are trying to enable the offline files in sync center. Thank you for posting in Microsoft Community. How to make files available offline so I can get sync center to work ![]() In the Offline Files pop-up window, check if its enabled.Under Sync Center, click Manage offline files.In the Search Control Panel box, type offline.Search and launch Control Panel using Cortana.In the meantime, we'd recommend performing the following steps to verify the status of the offline file access on your device: To check this, you can perform the steps posted on this The version and build of Windows 10 that you're using on your device.The exact error messages that you're getting when accessing the files.If your device is managed by a domain or an organization.If you're referring to the use of the OneDrive application.If you're using the Windows Sync Center application to access/manage your offline files.To better understand your concern, we'd like to know the following: Space Used: How much storage space your offline files and folders are currently using on your phone or tablet.Offline files acces denied (file name database.xml)Īccess issues with offline files can be due to the changes in the configuration of the device and/or the host/server.Available Space: How much storage space is available on your phone or tablet for offline files and folders.How to check storage usage for offline files and folders on the Dropbox mobile app Toggle Use data for offline files (Android) or Use Cellular Data (iPhone/iPad) to on. ![]() On iPhone/iPad, tap the account icon (person) in the bottom right and then the gear icon in the top left.ģ.On Android, tap the menu icon (horizontal lines) in the top left and then Settings.If you want your offline files and folders to update regardless of whether you’re connected to Wi-Fi or cellular data: To update all of your offline files while you’re connected to data, go to your list of offline files and tap the refresh icon (circular arrow in the top right). To update an offline file while you’re connected to data, go to your list of offline files and tap the yellow “ !” (exclamation point) next to the file you’d like to update. You must be connected to Wi-Fi with your list of offline files and folders open for them to update. ![]() How to keep your offline files and folders updated on the Dropbox mobile appīy default, your offline files don’t stay continuously updated, or synced, if you’re only connected to data.
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